Disclaimer
Effective Date: 6th March 2026
The information provided on the Pen and Pencil Stationery website is for general informational and shopping purposes only. By accessing and using this website, you agree to the following terms:
1. Accuracy of Information
We strive to ensure that all product descriptions, images, prices, and details are accurate. However, errors may occasionally occur.
Corrections: Pen and Pencil Stationery reserves the right to correct any errors, inaccuracies, or omissions.
Contract Formation: The display of items on our website is an “invitation to treat” and does not constitute a legally binding offer. A contract is only formed once we have accepted your order and dispatched the goods. We reserve the right to cancel orders arising from obvious pricing errors.
2. Product Availability & Specifications
Availability: All products are subject to availability. If an item is out of stock after an order is placed, we will notify you and provide a full refund.
Modifications: We reserve the right to discontinue or modify products at any time. Please note that due to digital display settings, actual product colours may vary slightly from the images shown on your screen.
3. Use of Website & Security
“As Is” Basis: To the extent permitted by law, this website is provided on an “as is” and “as available” basis.
Cyber Security: While we implement industry-standard security measures, we cannot guarantee that the website will be free of viruses, malware, or technical interruptions. Users are responsible for maintaining their own anti-virus software.
4. External Links
Our website may contain links to third-party websites. Pen&Pencil Stationery does not endorse and is not responsible for the content, privacy policies, or practices of these external sites. Accessing these links is at the user’s own risk.
5. Your Legal Rights and Our Liability
We believe in the quality of our stationery. Nothing in these terms is intended to affect your statutory rights as a consumer. We do not exclude or limit our liability to you where it would be unlawful to do so; this includes liability for fraudulent acts or for personal injury resulting from our negligence. Aside from these legal requirements, our liability is limited to the value of the products you have purchased.
6. User Responsibility & Eligibility
Age Requirement: By using this website, you confirm that you are at least 18 years of age. If you are under 18, you may only use this website with the involvement and consent of a parent or guardian.
Compliance: Users are responsible for ensuring their use of this website complies with local laws. While we strive for accuracy, users are encouraged to contact us if they require specific technical details before making a purchas
7. Changes to These Terms
We reserve the right to modify these Terms and the Disclaimer at any time to reflect changes in the law or our business practices. The version of the Terms in force at the time of your order will apply to that specific purchase.
8. Discounts and Promotions
Discounts, promotional offers, and coupon codes are subject to specific terms and conditions.
We reserve the right to modify or cancel any promotion at any time without prior notice.
Discounts may not be combined unless explicitly stated.
9. Packaging, Shipping, and Risk
Circular Packaging & Sustainability Policy: We are committed to a circular economy model to reduce environmental impact. To minimize waste and prevent unnecessary landfill:
Repacking: We may remove items from bulky or excessive manufacturer packaging and repackage them using our own secure materials. We guarantee that all such items are brand new and unused.
Material Reuse: In line with our circular method, we frequently reuse and repurpose clean, high-quality packaging materials (such as bubble wrap or boxes) received from our own suppliers.
Customer Action: We encourage our customers to continue this cycle by reusing or correctly recycling the packaging materials received.
Shipping Estimates: Delivery dates are provided as estimates by our couriers. While we aim for prompt delivery, Pen&Pencil Stationery is not liable for delays caused by third-party courier services, industrial action, or unforeseen circumstances beyond our control.
Accuracy of Information: You are responsible for providing a complete and accurate delivery address. We cannot be held liable for non-delivery or misdelivery if the information provided at checkout is incorrect.
Risk of Loss: Legal responsibility (risk) for the goods passes to you once the items have been delivered to the address provided in your order.
10. Contact Us
If you have any questions or concerns about this Disclaimer, please contact us:
Email: contact@penpencilstationery.com
Phone: +44(0)7305010623
Trading Address: 64 Southwark Bridge Road, London SE1 0AS
Thank you for visiting Pen&Pencil Stationery. Your understanding and cooperation are greatly appreciated.
