At PenPencil Stationery, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website or make a purchase.
1. Information We Collect
We may collect the following types of information:
- Personal Information:
- Name, email address, phone number, and shipping/billing address.
- Payment details (processed securely through third-party payment gateways).
- Non-Personal Information:
- Browser type, IP address, and website usage data collected via cookies and analytics tools.
2. How We Use Your Information
We use the information collected for:
- Order Processing: To fulfill and deliver your orders.
- Customer Support: To respond to inquiries or resolve issues.
- Marketing: To send updates, promotions, and newsletters (only if you opt-in).
- Website Improvement: To analyze site performance and enhance user experience.
3. Sharing Your Information
We do not sell or rent your personal information. However, we may share it with:
- Service Providers: Third-party companies that assist in payment processing, delivery, or email marketing.
- Legal Compliance: When required by law or to protect our rights and prevent fraud.
4. Cookies and Tracking Technologies
Our website uses cookies to:
- Store preferences and improve your browsing experience.
- Track website traffic and analyze user behavior through analytics tools.
You can disable cookies through your browser settings, but this may affect website functionality.
5. Data Security
We implement appropriate technical and organizational measures to secure your personal data, including encryption and secure servers. While we strive to protect your data, no method of transmission over the internet is 100% secure.
6. Your Rights
You have the right to:
- Access, correct, or delete your personal information.
- Opt out of marketing communications by clicking the “Unsubscribe” link in our emails.
- Request a copy of the data we hold about you.
To exercise these rights, please contact us at support@penpencilstationery.com.
7. Retention of Information
We retain your data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy or to comply with legal obligations.
8. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to read their policies.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with the updated date. Please review it regularly to stay informed.
10. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us:
- Email: support@penpencilstationery.com
- Phone: +44 (insert phone number)
Thank you for trusting PenPencil Stationery with your personal information. We are committed to ensuring your privacy and security.