Welcome to PenPencilStationery.com. By accessing or purchasing from our website, you agree to comply with and be bound by the following terms and conditions. Please read them carefully before using our services.
1. General Information
- Business Name: PenPencil Stationery
- Business Location: United Kingdom
- All products and services provided by PenPencilStationery.com are subject to these terms and conditions.
- We reserve the right to update or amend these terms without prior notice.
2. Eligibility to Purchase
- To place an order, you must be at least 18 years old.
- By ordering from us, you confirm that all details provided are accurate and complete.
3. Products and Pricing
- All products are subject to availability.
- We aim to display accurate product information, including images, descriptions, and prices. However, errors may occur, and we reserve the right to correct them.
- discounts and promotions exclude shipping fees.
- In the event that a selected brand item is unavailable, we will substitute it with a comparable item of equal or greater value from an alternative brand, ensuring quality and customer satisfaction.
4. Ordering Process
- Once your order is placed, you will receive a confirmation email.
- Order acceptance occurs when we dispatch the product.
- We reserve the right to cancel orders if:
- Products are unavailable.
- Payment is not authorized.
- Errors in pricing or product description occur.
5. Payment Methods
- We accept major credit cards, debit cards, and PayPal.
- Payment must be completed before the order is processed.
6. Shipping and Delivery
- We deliver across all UK (mainland), Except Northern Ireland. All Items are packed and shipped within 48 hours,please allow 3-5days for delivery.
- While we strive to meet delivery times, delays may occur due to unforeseen circumstances.
- Please inspect your order upon delivery and notify us of any issues within 48 hours.
7. Returns and Refunds
- If you’re unsatisfied with your purchase, you may return it within 14 days of delivery, provided it is unused and in original packaging.
- Refunds will be processed upon receipt of the returned product.
- Certain items, such as custom or personalized products, are non-refundable.
- For more details, refer to our Returns Policy.
8. Intellectual Property
- All content on PenPencilStationery.com, including images, logos, and text, is protected by copyright.
- You may not reproduce or use our content without prior permission.
9. Limitation of Liability
- PenPencil Stationery is not liable for indirect or consequential losses arising from the use of our website or products.
- Our maximum liability is limited to the cost of the product purchased.
10. Governing Law
- These terms and conditions are governed by and construed in accordance with the laws of the United Kingdom.
11. Contact Us
If you have any questions about these Terms and Conditions, please contact us:
- Email: contact@penpencilstationery.com
- Phone: +44 (7305010623)
Thank you for shopping with PenPencil Stationery!